What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, device identifiers and payment references — for example, the mobile number linked to your JazzCash or
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Easypaisa wallet, or the Raast ID you use for bank transfers. We do not store your full payment credentials; we hold only the reference data needed to confirm a transaction cleared. Session data — such as which games you opened, how long you stayed and which
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device you used — helps us improve the lobby experience and detect irregular access. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like JazzCash, Easypaisa and Raast is limited strictly to what those processors need to
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complete your deposit or withdrawal. Retention periods vary by data type: account identity records are kept while your account is active, and transaction logs are held for the period required under applicable financial record-keeping rules. If you close your account, you can request deletion of non-essential
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records through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.